Final Sales and Cancellation Policy

 

Section 2:

Final Sales, Non-Refundable and Non-Returnable Items

2.1. Printers and Equipment

No refunds, No returns, or Exchanges on any Regular Printers, DTF Printers, DTG Printers, UV Printers, DIY Printers that are converted / custom / modified / built-to-order (no matter the conditions of the printers or machines, this includes New, Pre-owned, Refurbished, Non-working or For Parts). Also excluded Dryers or Ovens, Heat Presses, Laser & Cut machines, Vinyl Cutters, Garment Printers, Printheads, Dampers, Ciss System, and Ink Tanks. All Sales are final.

For Limited Warranty on Industrial Printers, Partners brand and Customer Responsibilities please view limited warranty section below.

IMPORTANT NOTE: - 2.1.N. Printers that are converted / custom / modified / built-to-order do not have a warranty. All Sales are final.

 

2.2. Printheads and Other Parts

No refunds, No returns, or Exchanges on any Printheads (that included New Condition, Unused, Unopened, or that have touched the ink). Also, Dampers, Cartridges, Ciss System, Ink Tank, and Capping Station (Ink Station) are excluded and can not be refunded, returned, or covered. All Sales are final.

2.3. Software and Downloads

No refunds, No returns, or Exchanges on software (that included activation codes or USB key dongle), downloadable products, gift cards, guides, or video tutorials. All Sales are final.

2.4. Purchases with Gift Cards 

No refunds, No returns, or Exchanges on gift cards or Items (products) were purchased with gift cards. All Sales are final.

2.5. DTF Transfers, UV DTF Transfers or Any Custom Items (Printed or Non-printed)

No refunds, No returns, or Exchanges on any DTF Transfers, UV DTF Transfers or Custom Items (Printed or Non-printed). Also excluded Laser Cut & Engraving, Stickers, Decals, any Craft, etc. All Sales are final.

2.6. Insurance Protection

All Sales are final for Insurance Protection once you complete them at check out. No refunds.

 

Section 3:

Cancellations, Refund Orders, and Restocking

3.1. Processing Fee

Regular Cancellations: a 3% + $1.00 fee is non-refundable for any standard cancelled or refunded orders. (the processing fee is non-refundable). Switching any items for one that costs less and that has already been processed, will generate a refund fee for the difference between does items.

3.2. Processing Fee for Loans and Installments

Cancellations: a 10% fee is non-refundable for any loan or installment canceled orders. (the processing fee is non-refundable)

3.3. Restocking Fee

A 10% restocking fee applies for returned items. Shipping costs are not refundable.

Kingdom DTF reserves the right to cancel any order due to non-payment, fraud, false information, or attempted theft.

 

Have Questions?

For questions or any concerns about policies, please contact us at info@kingdomdtf.com