1. Inks and Consumables
No returns or refunds on inks and consumables. All inks, powder, films, pretreatment, printheads, and other parts cannot be returned.
2. Printers and Equipment
All Sales are final.
No returns or refunds on any DIY Printers / Modified Printers (custom / modified printers), DTF Printers, DTG Printers, Laser Printers, Vinyl Cutters, Garment Printers, or Printheads.
Unused and unopened items can be returned for a refund within 7 days.
Fee: 20% re-stocking fee of the order and minus shipping cost.
4. Software and Downloads
No returns or refunds on software, downloadable products, gift cards, guides, or video tutorials.
Fee: 3% + 0.30 of the total amount for any canceled orders to process any refund.