Final Sales and Cancellation Policy

Final Sales, Non-Refundable and Non-Returnable Items

Printers and Equipment

No refunds, No returns, or Exchanges on any Regular Printers, DTF Printers, DTG Printers, UV Printers, DIY Printers that are converted / custom / modified / built-to-order (no matter the conditions of the printers or machines, this includes New, Pre-owned, Refurbished, Non-working or For Parts). Also include Dryers or Ovens, Heat Presses, Laser Printers, Vinyl Cutters, Garment Printers, Printheads, Dampers, Ciss systems, and Ink Tanks. All Sales are final.

For Limited Warranty on Industrial Printers, Partners brand and Customer Responsibilities click H E R E

IMPORTANT:

Printers that are DIY / converted to / custom / modified / built-to-order do not have a warranty, are non-refundable and non-returnable. All Sales are final.

Printheads and Other Parts

No refunds, No returns, or Exchanges on any Printheads (that included New Condition, Unused, Unopened, or that have touched the ink). Also, Dampers, Cartridges, Ciss System, Ink Tank, and Capping Station (Ink Station) are excluded and can not be refunded, returned, or covered. All Sales are final.

Software and Downloads

No refunds, No returns, or Exchanges on software (that included activation codes or USB key dongle), downloadable products, gift cards, guides, or video tutorials. All Sales are final.

Gift Cards

No refunds, No returns, or Exchanges on gift cards or Items (products) were purchased with gift cards. All Sales are final.

Cancellations and Refund Orders

Processing Fee

- Regular Cancellations: 5% + $1.00 fee applies to the total amount for any regular canceled orders or refunded orders for the processing fee (the processing fee is non-refundable). Switching any items for one that costs less and that has already been processed, will generate a refund fee for the difference between does items.

- Loan and Installment Cancellations: 10% fee applies to the total amount for any Affirm Loan or Shop Pay Installment canceled orders for the processing fee (the processing fee is non-refundable).

Kingdom DTF reserves the right to cancel any order due to non-payment, fraud, false information, or attempted theft.