FAQ - Frequently Asked Questions

It use DTF Inks that are specific for dtf transfer film and dtf powder to be use on dark and light garment such as 100% cotton, polyester, blends, spandex, flex, leather.

Yes, you need to have a white base in order to make black or dark t-shirts. If you don't use a white base on your design it will look dull and the designs to break easy in wash.

Yes, you need DTF Transfer Film so the DTF Inks be able to print and stay on it. DTF Transfer Film have a coated side that holds the inks. The films comes with Glossy back or Matte back and you can choose which one you want to use. Also, the technology has progress, there is Special DTF Film with coating such as Glitter, Glow in the Dark, Metallic and others.

Yes, without the DTF Powder you will not be able to finish the DTF Transfer or press the design. The powder stick to the white ink to form a good under base.

You can cure the powder 6 ways.
- Using a heat press
- Using an oven
- Using a heat gun
- Using an infrared conveyor
- Using a powder shaker machine with oven
- Using a flash dryer like the one used on screen printing

Depending on the model, each model have different print area.
- A4 printer can do up to 8" inches wide
- A3 printer can do up to 11.7" inches wide
- A3+ printer can do up to 13" inches wide
- A2 printer can do up to 17" inches wide
- A1 printer can do up to 24" inches wide

NOTE: Larger printers are available in the market.

Yes, we have many video tutorials online that you can watch step by step on how to setup and print DTF or UV DTF. Watch Videos

Yes, to be able to press the design on t-shirts or if you are using it to cure the DTF Powder.

Depending on which bundle. Most of our printer bundles will include rip software (unless specify).

DTF Transfers Pressing Instructions:

1. Choose material & set temp.
● Cotton: 300F to 325F for 10-15 sec.
● Blends: 300F for 10-15 sec.
● Poly: 280F to 300F 10-15 sec.
2. Set Press pressure: High
3. Pre Heat: Pre-press garment for 5 seconds to remove moisture.
4. Placement: Put transfer on t-shirt facing up.
5. Press time: Pres for 10-15 sec.
6. Peel: Cold peel or Hot peel depending the film you are using.
7. Final press: After peeling, press with Teflon for 5-10 sec.

Tool Needed: Heat press for best results.

To properly store DTF transfers for later use, keep them flat, separated by parchment paper, and sealed in airtight containers or sealed zip-lock bags with 1 silica pack to help reduce any moisture.

1. Cool & Dry Place: Store in a climate-controlled area (60–75°F, low humidity).
2. Avoid Sunlight: Keep away from direct sunlight and UV light.
3. Flat & Protected: Lay flat or roll loosely; use protective sleeves or parchment paper between layers.
4. Dust-Free: Store in sealed bags or containers to keep dust and moisture out.
5. Label with Date: Use FIFO (First In, First Out) to maintain quality.

Stored properly, DTF transfers can last up to 6–12 months.

- Clog less is more friendly on L1800, 1390, ET-8550, XP-15000, as well i1600, i3200, XP600 printheads, minimizes clogs and precipitation for 15 days straight without sediment.
- Premium White Ink is more consistent and smooth on i1600, i3200, XP600, L1800, 1390, ET-8550, XP-15000 printheads, minimizes clogs and gives a better under base cover.

All our inks are compatible with Epson printheads. You will have great results with both, just use the one that suite you.

Absolutely, our DTF Inks is compatible with all Epson printheads that uses any DTF Printers no matter what brand.

This also include our UV DTF Inks for UV printers using EPSON printheads.

It is not recommended to mix inks, as different brands may have varying color pigments and raw materials. Cheaper inks often contain more glycerin, leading to potential printhead clogs.

Our recommendation is to flush out old ink, and we offer premium high-quality inks to prevent clogs. Regular maintenance remains crucial to ensure optimal performance.

Yes, you need to have a white base in order to make black or dark t-shirts. If you don't use a white base on your design it will look dull and the designs to break easy in wash.

Yes, you need DTF Transfer Film so the DTF Inks be able to print and stay on it. DTF Transfer Film have a coated side that holds the inks. The films comes with Glossy back or Matte back and you can choose which one you want to use. Also, the technology has progress, there is Special DTF Film with coating such as Glitter, Glow in the Dark, Metallic and others.

Absolutely! Our Glitter or Special Films seamlessly integrates with all DTF Printers such as Knight A3 PRO Dual Head, Knight A1 Dual Head, etc. or converted printers such as Procolored F13 L1800, Procolored F13 PRO, Haolic, ET-8550, XP-15000, etc.

The film itself is engineered to preserve the stunning effects, ensuring compatibility and exceptional results across all printing platforms.

DTF film comes in two styles and two peel types:

Style 1: Matte (Double-Sided)
● Print Side: Single-sided (coating is only on one side)
● Peel Type: Available in Cold Peel or Hot Peel
● Thickness: 75μm (industry standard)
● Benefits: Helps reduce issues with humidity; offers a more muted/dull look before pressing

Style 2: Glossy Back (Single-Sided)
● Print Side: Coated on one side only
● Peel Type: Available in Cold Peel or Hot Peel
● Thickness: 75μm (industry standard)
● Benefits: Preferred by some for its smoother surface and how designs appear before pressing

Layer Structure (5 Layers Total):
1. Base Layer
2. Coated Layer
3. Anti-Static Layer
4. Anti-Slip Layer
5. Release Coating

Which is better?
Both perform equally great when heat pressed. Some customers prefer the glossy version for how the design looks prior to pressing, while others prefer the matte version for better handling in humid environments. However, the final result after pressing is virtually identical.

DTF Film (What professionals use)

● Material: Made from PET (Polyethylene Terephthalate) plastic
● Durability: Highly stable, does not warp with heat or moisture
● Printing Quality: Sharp, vibrant prints with high ink absorption
● Transfer Results: Crisp edges, smooth finishes, long-lasting designs
● Peel Type: Available in cold peel and hot peel
● Usage: Industry standard for commercial-grade transfers on fabric

DTF Paper (Cheaper alternative, not recommended for pro use)

● Material: Paper-based with a release coating
● Durability: Prone to warping or curling with heat/humidity
● Printing Quality: Lower ink absorption, less consistent
● Transfer Results: Can lead to blurred edges or patchy adhesion
● Peel Type: Usually limited to hot peel
● Usage: Sometimes marketed as a budget option and eco friendly, but not reliable for consistent quality

Yes, without the DTF Powder you will not be able to finish the DTF Transfer or press the design. The powder stick to the white ink to form a good under base.

You can cure the powder 6 ways.
- Using a heat press
- Using an oven
- Using a heat gun
- Using an infrared conveyor
- Using a powder shaker machine with oven
- Using a flash dryer like the one used on screen printing

White
● Color: White
● Usage: Most commonly in DTF industry. Used for light and dark garments.
● Adhesion: Strong adhesion, standard across most fabric types.
● Effect on Print: Maintains brightness and color accuracy.
● Residue Visibility: Less visible on light fabrics.
● Preferred For: General use (universal).

Black (Specialty)
● Color: Black
● Usage: Often used for dark or black garments only.
● Adhesion: Similar adhesion, but may vary by manufacturer.
● Effect on Print: can block color migration some times, but can darken colors slightly, especially lighter tones.
● Residue Visibility: Can be visible on light garments if not applied cleanly.
● Preferred For: Specialty use where white residue might stand out or color migration.

Note: White DTF Power is the standard in the DTF industry.

Depending on which bundle. Most of our printer bundles will include rip software (unless specify).

Depending on the model, each model have different print area.
- A4 printer can do up to 8" inches wide
- A3 printer can do up to 11.7" inches wide
- A3+ printer can do up to 13" inches wide
- A2 printer can do up to 17" inches wide
- A1 printer can do up to 24" inches wide

NOTE: Larger printers are available in the market.

Certainly! We provide a limited warranty on our printers, typically ranging from 6 to 12 months depending on the specific model. For comprehensive information regarding what is covered under warranty and what is not, please visit our Warranty Page

You'll utilize the red and gray cartridges for white ink, while the remaining cartridges will function in the standard CMYK mode.

Currently we work with Fiery / Cadlink Digital Factory.
-If you have a desktop or converted printer, you will need the Desktop version.
-If you have a large wide format, dual head Chinese or converted large wide format, you will need the Wide Format version.

You can visit our software page, where the description includes a list of compatible printers, Explore all rip software

Instantly access Desktop Version upon purchase; receive the activation code on-site and via email.
For Wide Format Version, expect delivery to your email within 24-72 hours.

Compatible with Windows PC 10 and 11. All digital product sales are final.

A Cadlink license is valid for one pc / one printer. For multiple desktop printers, additional ports can be purchased HERE

Note: Wide Format version doesn't support multiple ports.

Download the Fiery / Cadlink Digital Factory software for a 15-day trial directly from our website. Upon license purchase, unlock the same software as a fully functional version with the provided activation code.
Trial: Try it today
Desktop Version: Buy Now
Wide Format Version: Buy Now

Enjoy a complimentary 15-day trial. After installation, register via the top menu in Help. Watch video tutorials

To upgrade your Digital Factory from v10 to v11, you have a few options to consider:
Option 1. Upgrade from Desktop v10 to Desktop v11 (or the current version). Upgrade desktop version

Option 2. Upgrade from Wide Format v10 to Wide Format v11 (or the current version). Upgrade wide format version

Option 3. Upgrade path from Desktop v10 to Wide Format v11 (or the current version). Note that with this option, you'll need to upgrade twice:
a) first from Desktop v10 to Desktop v11, Option 1.
b) then from Desktop v11 to Wide Format v11. Upgrade v11 desktop to v11 wide

Or just Explore all rip software

To utilize Mac, you'll need to run a virtual Windows environment. Please note Digital Factory cannot operate on M chip versions.

We highly recommend using a Windows PC for a smoother Digital Factory operation experience.

There could be a few reasons for this:
1. It's crucial to ensure that you're installing the correct software. If you've purchased the Digital Factory code only, it won't function with Digital Factory + Design Pro.

2. Your code might be locked to another PC that you previously used and no longer have access to. In such cases, you'll need to contact Fiery to unlock your code. Contact Fiery / Cadlink

3. Check that your code consists of 1 letter and 14 numbers formatted like this: P0000 0000 0000 00.

4. Verify that your code was obtained from an authorized dealer, like us.

Email: spsupport@fiery.com
Community Portal: Contact Fiery / Cadlink

It use UV DTF inks that are specific for UV DTF film to be use in combination with UV Varnish. Once a UV DTF Transfer is done It can be place on acrylic, metal, wood, glass, ceramic, plastic, leather, cardboard and even paper.

UV DTF inks are can not be expose to sunlight or hard light, that is why the lines and the dampers of the printers needs to be black. UV DTF inks are not the same as DTF inks.

Yes, you need to have a white under base in order to make the colors bright and any part of the design that use white to show. If you don't use a white on your design it will look transparent or any white element will not show.

Yes, you need UV DTF Film so the UV DTF Inks be able to print and stay on it. UV DTF Film required 2 films in combination, A film + B film, this make a UV DTF Transfer. The A film (printing film) comes CLEAR or PAPER and you can choose which one you want to use. CLEAR film is more popular because you are able to see the white ink easier.

Yes, without the UV DTF Varnish you will not be able to make your transfers waterproof and scratch resistance.

The UV Inks will be cure at the same time the UV DTF Printer is printing. This is due to the UV light and technology that the carriage printhead has.

Depending on the model, each model have different print area.
- A4 printer can do up to 8" inches wide
- A3 printer can do up to 11.7" inches wide
- A2 printer can do up to 17" inches wide
- A1 printer can do up to 24" inches wide

NOTE: Larger printers are available in the market.

Yes, we have many video tutorials online that you can watch step by step on how to setup and print UV DTF and DTF. Watch Videos

No for UV DTF. UV DTF Transfers stick to any hard surface such as acrylic, metal, wood, glass, ceramic, plastic, leather, cardboard and even paper. You can stick with just rubbing your fingers or squeegee tool.

Depending on which bundle. Most of our printer bundles will include rip software (unless specify).

UV DTF Transfers Application Instructions:

1. Temp: No need heat press, apply at Room temperature.
2. Ready the surface: Clean surface with alcohol and let dry (tumbler, glass, plastic, etc.)
3. Peeling: Peel clear or white backing off the transfer.
4. Placement: Place design onto the surface.
5. Press: Press with finger to secure non-movement, then use squeegee to apply firm pressure over the design.
6. Final peel: Slowly peel off the top film.
7. Tool Needed: Squeegee or firm pressure such as fingers or credit card.

Notes: For hard surfaces only (not for fabric). Waterproof, scratch-resistant.

To properly store UV DTF transfers for later use, keep them flat, separated by parchment paper, sealed in airtight containers or sealed zip-lock bags with 1 silica pack to help reduce any moisture, and very important on a dark place.

1. Cool & Dry Place: Store in a climate-controlled area (60–75°F, low humidity).
2. Avoid Sunlight/UV: Keep away from direct sunlight and UV light.
3. Flat & Dust-Free: Store flat in sealed bags or containers.
4. No Pressure: Avoid stacking heavy items on top.
5. Label with Date: Use FIFO (First In, First Out) to maintain quality.

Stored properly, UV DTF transfers can last up to 6–12 months for best adhesion and print quality.

For desktop converted printers, it's advisable to clean the printhead daily, paying special attention to the white channels. DTF printers require daily maintenance for white ink specially on converted printers.

On dual head DTF Printers is easier the maintenance since they have circulation pump for white ink that keep the ink circulating and some of them do auto maintenance every 5-8 hours when connected to a power source.

- The XP600 printhead typically ranges from $350 to $550
- The i1600 printhead ranges from $600 to $900
- The i3200 printhead ranges from $1,000 to $1,500

While the XP600 offers a more budget-friendly option, the lifespan is up to 6 months or 9 months with good maintenance. For the i1600 and i3200 boasts a longer lifespan up to 1 year or more.

Want to know more? Read this blog

Yes, we carry printheads for L1800/1390, both printers use the same printhead. Also, brands such Procolored F13 or any running on L1800 base can use our L1800 printhead.

Note: L1800 was discontinued and the printhead could be in shortage.

Please track your order at our Tracking page HERE

Once your order is fulfilled you will receive an email notification with the tracking number and updates by the carrier. Please make sure you don’t have our email address blocked or verify your junk mail.

- Inks and Supplies (Consumables): Dispatched in 1-3 business days.
- Printers and Equipment (Stock availability): Ships in 7-14 business days.
- Pre-orders (Stock availability): Ships within 14-30 business days.

NOTES:
1. No shipping on Wednesday, Saturdays, Sundays, or Holidays. Carrier transit times may vary.
2. UPS Next Day orders will ship the next business day and required 1 day to be prepare.
-- Order placed on Monday, ships on Tuesday
-- Order placed on Tuesday or Wednesday, ships on Thursday
-- Order placed on Thursday, ships on Friday
-- Order placed on Friday, ships on the next business day

We primarily use UPS, Fedex or USPS for most of the order shipments, occasionally DHL. Third-party freight it use for heavy items such as DTF Printers and DTF Shakers.

Each order is assigned a tracking number for real-time package location updates.

Our available promotions vary depending on current offers. We frequently provide either Free Shipping, Volume Discounts or have item On Sale. To stay updated, we suggest checking the announcements bar at the top of our page.

We only offer local delivery on DTF Supplies up to 15 miles ratio. More than that ratio, orders need to be ship out.

DTF Printers, DTF Shaker or heavy items needs to be ship out using freight.

Yes, We do offer international shipping through DHL, UPS or USPS International to select countries (not all of them). If your country is not available at checkout, regrettably, we are unable to ship to that location at this time.

Yes, we do ship to Puerto Rico. With many satisfied customers from the region, shipping to Puerto Rico is readily available for all supplies.

¡Claro que sí! Enviamos a Puerto Rico. Con muchos clientes satisfechos en la región, el envío a Puerto Rico está disponible para todos los suministros.

Please make sure you tracked your order correctly. You can track your package HERE

Damage or Lost Packages
Contact Kingdom DTF in the first 24 hours (1 day). Kingdom DTF is not liable for any damage that occurs in transit, but we can evaluate the issue. If the customer purchased Insurance Protection at checkout, we will open and submit a claim once is requested. Insurance Protection do not guaranty that a claim will be paid, and the process for investigations can take 30 days or more.
-1.2.1. Damage Packages: Customers must retain all damaged packaging and take pictures. If the customer doesn’t save the packaging or is unwilling to help with the claim process, no claim can be submitted or refunded.
-1.2.2. Lost Packages: Packages that are lost or shown as delivered by the carrier an still lost, customer must submit a police report and give Kingdom DTF a copy. Is recommended to have a police report to have an strong claim.

You can read the full refund and return policy HERE

You can read the full refund and return policy HERE

We accept all major credit cards, including Visa, MasterCard, Discover, Shop Pay, and more, which you can conveniently use during checkout.

On smart devices, payment options such as Shop Pay, Apple Pay, Google Pay, Amazon Pay and Facebook Pay are available.

Additionally, monthly payments such as Affirm, Shop Pay, Sezzle and Afterpay are available.

For domestic orders within the USA, we offer the convenience of Zelle as an alternative payment method. This option is particularly beneficial for customers who may not have a credit card readily available.

Please note that Zelle is exclusively available to US customers.

To complete your payment, choose at checkout and manually send payment to sales@kingdomdtf.com and include your order number for reference.

You can read the full shipping policy HERE

We always offering different type of sales, discounts or free shipping on our store. Offers will varies time to time depending the season.

Yes we do. Wholesale products is available only for the USA and U.S. territories at the moment.

For Distributors or Resellers seeking wholesale opportunities, you can visit the Wholesale Page

If you are unable to see any products at the moment, you can reach us at info@kingdomdtf.com with the subject line: Kingdom Distributors.

Returns are accepted within 30 days of delivery. There is a 10% restocking fee and the customer is responsible for return shipping cost. Items must be in new condition, unused, and unopened. Certain items are excluded for returns.

You can read more details HERE

Yes, a 10% restocking fee applies for returned items and Shipping costs are not refundable.

You can, but Kindly note that cancelling an order will incur a fee. A 3% + $1.00 fee is non-refundable for any standard cancelled or refunded orders (the processing fee is non-refundable). Switching any items for one that costs less and that has already been processed, will generate a refund fee for the difference between does items.

Loan and Installment Cancellations, a 10% fee is non-refundable for any loan or installment canceled orders (the processing fee is non-refundable).

You can read more details HERE

At KingdomDTF.com, we specialize in electronics, specifically DTF Printers and DTF Supplies. Our store offers a wide range of high-quality printers, software, and consumables for your DTF printing and UV DTF Printing needs. We pride ourselves on providing reliable products and excellent customer service. Whether you're a beginner or an experienced professional, our products are designed to help you achieve outstanding results in your DTF printing projects. Shop with us and experience the KingdomDTF.com difference.

Our contact information is as follows.
E-mails:
info@kingdomdtf.com
sales@kingdomdtf.com

Office / Mailing Address:
Kingdom DTF
3401 Commerce Blvd, Suite A
Kissimmee, Florida 34741

Phone:
🇺🇸 800-883-8182

We offer hotfix rhinestones (with glue on the back) in a variety of colors ready for heat press, perfect for t-shirts, hoodies, jackets, jeans or any other apparel.

Instructions (Hotfix Transfers):
1. Temp: 325–350°F (163–177°C)
2. Time: 12–15 seconds
3. Pressure: Firm
4. Peel: Cold peel
5. Tool Needed: Heat press

Steps:
- Preheat garment for 5 seconds.
- Place rhinestone transfer (stones face up, sticky side down).
- Cover with Teflon sheet.
- Press firmly.
- Let cool completely before peeling off film slowly.

Notes: Always test with a sample garment first. Use a flat surface.

We offer polyester glitter under our brand Seikiss® Glitter in chunky, fine, holographic, and mixed cuts, perfect for nails, tumblers, and crafts.

Depending your use and application.

● Nails (Gel or Acrylic):
Tool Needed: Nail brush, base gel/top coat, UV lamp.

Steps:
1. Apply gel or acrylic base.
2. While sticky, sprinkle or brush on glitter.
3. Seal with top coat.
4. Cure under UV/LED lamp (per polish instructions).

Tips: Use fine glitter for smooth finish. Avoid chunky glitter near cuticle.

● Tumblers (Epoxy Method):
Tool Needed: Epoxy resin, turner (optional), gloves.

Steps:
1. Apply base coat of epoxy on tumbler.
2. Sprinkle glitter evenly while rotating.
3. Let cure, then seal with 1–2 coats of epoxy.
4. Allow full cure (usually 72 hours).

Tips: Use a tumbler turner for even coating. Wear gloves.

● Resin Projects (Molds, Jewelry, Coasters)
Tool Needed: 2-part epoxy resin, mixing cup/stick

Steps:
1.Mix resin according to instructions.
2.Add glitter to resin before pouring into mold.
3.Let settle and cure completely (24–72 hours).

Tips: Use silicone molds. Add in layers for cool effects.

● Crafts (Cards, Ornaments, Slime, etc.)
Tool Needed: Glue, brush, tray or work mat

Steps:
1. Apply glue to surface (paper, foam, wood, etc.).
2. Sprinkle glitter over glue.
3. Shake off excess and let dry.

Tips: Use school glue, Mod Podge, or spray adhesive. Seal if needed.