Final Sales, Non-Refundable and Non-Returnable Items
1. Printers and Equipment
No refunds, No returns, or Exchanges on any Regular Printers, DTF Printers, DTG Printers, UV Printers, DIY Printers that are converted / custom / modified / built-to-order (no matter the conditions of the printers or machines, this includes New, Pre-owned, Refurbished, Non-working or For Parts). Also include Dryers or Ovens, Heat Presses, Laser Printers, Vinyl Cutters, Garment Printers, Printheads, Dampers, Ciss System, and Ink Tanks. All Sales are final.
For Limited Warranty on Industrial Printers, Partners brand and Customer Responsibilities please view limited warranty section below.
Printers that are converted / custom / modified / built-to-order do not have a warranty. All Sales are final.
2. Printheads and Other Parts
No refunds, No returns, or Exchanges on any Printheads (that included New Condition, Unused, Unopened, or that have touched the ink). Also, Dampers, Cartridges, Ciss System, Ink Tank, and Capping Station (Ink Station) are excluded and can not be refunded, returned, or covered. All Sales are final.
3. Software and Downloads
No refunds, No returns, or Exchanges on software (that included activation codes or USB key dongle), downloadable products, gift cards, guides, or video tutorials. All Sales are final.
4. Purchases with Gift Cards
No refunds, No returns, or Exchanges on gift cards or Items (products) were purchased with gift cards. All Sales are final.
Cancellations and Refund Orders
1. Processing Fee
- Regular Cancellations: 3% + $1.00 fee applies to the total amount for any regular canceled orders or refunded orders for the processing fee (the processing fee is non-refundable). Switching any items for one that costs less and that has already been processed, will generate a refund fee for the difference between does items.
- Loan and Installment Cancellations: 10% fee applies to the total amount for any loan or installment canceled orders for the processing fee (the processing fee is non-refundable).
Kingdom DTF reserves the right to cancel any order due to non-payment, fraud, false information, or attempted theft.
For questions or any concerns about policies, please contact us at firstname.lastname@example.org