REFUND POLICY 

30 Days Policy

1. Inks, Printing Supplies (Consumables), and Regular Supplies

Items must be return in new condition, unused and unopened for a refund or store credit within 30 days from the date of purchase (shipping is non-refundable). The customer is responsible for return shipping costs and all items need to be in the original package. Absolutely no returns are accepted from damages caused by carriers, in that case, the customer needs to open a claim direct with the carrier immediately. Inks, printing supplies (consumables), or regular supplies that come with bundles or any item were purchase with gift cards are excluded.

A re-stocking fee of 20% of the total amount order applies. Shipping costs are not refundable.

2. Parts and Accessories

Items must be return in new condition, unused and unopened for a refund or store credit within 30 days from the date of purchase (shipping is non-refundable). The customer is responsible for return shipping costs and all items need to be in the original package. Absolutely no returns are accepted from damages caused by carriers, in that case, the customer needs to open a claim direct with the carrier immediately. Printheads, Dampers or Cartridges, Ciss System, Ink Tank, or any item were purchase with gift cards are excluded.

A re-stocking fee of 20% of the total amount order applies. Shipping costs are not refundable.

Final Sales

3. Printers and Equipment

No refunds or returns on any Regular Printers, DTF Printers, DTG Printers, UV Printers, DIY Printers that are custom / modified / built-to-order (no matter the conditions of the printers or machines, this include new, pre-owned, refurbished). Also include Dryers or Ovens, Heat Presses, Laser Printers, Vinyl Cutters, Garment Printers, Print heads, Dampers, Ciss System, and Ink Tanks. All Sales are final.

4. Software and Downloads

No refunds or returns on software (that included activation codes or USB key dongle), downloadable products, gift cards, guides, or video tutorials. All Sales are final.

5. Purchases with Gift Cards 

No refunds or returns on Items (products) were purchased with gift cards. All Sales are final.

Cancellations

6. Processing Fee

A 5% + 1.00 fee will apply to the total amount for any canceled orders. Kingdom Tshirt LLC dba Kingdom DTF reserves the right to cancel any order due to non-payment, fraud, false information, attempted theft, damage to the company, or defend the rights or property of Kingdom Tshirt LLC dba Kingdom DTF.